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 I am a mate

It can be really difficult to help a friend who you think might be struggling with youth mental health. Find our tips on starting a conversation and how to get them the help they need.

Reminding a friend that they are not alone


It's important to remember that it's not all on you. Whether you help a friend who may be struggling is your choice, and your mental health needs to be considered before making a decision.

Put yourself first - You can't help others until you have helped yourself

You can't pour from an empty cup


Actions speak louder than words

Sometimes all it can take to let your friend know that you are there for them is a hug, a cup of tea or just taking the time to sit with them. It doesn’t have to be a big gesture, you being there lets them know that you care. After someone has shared with you how they are feeling, they might be worried that you won’t want to spend time with them. Simple gestures can remind them that you are still their friend, and you can still do the things you used to do together.

Getting your friend help

It can be really hard knowing whether to tell an adult about how your friend is feeling. If you're not sure, speak up. Even though your friend may not appreciate it at the start, it is one step in the right direction to getting help. A trusted adult may be a parent, an older sibling, a teacher, a counsellor or another school support person. If you still aren't sure whether you should talk to someone about your friend, use our list of support networks below. They are free and confidential to contact, and will give you personalised advice (even if you aren't the one struggling).

 Get help now 

Australia's largest crisis hotline

Listen without judgement

Provide a safe space to discuss your worries, needs or concerns

Available 24/7, 365 days a year

Call service available at 13 11 14

Text service available at 0477 13 11 14​

Support for children and young people

Available 24/7, 365 days a year

Call service available at 1800 55 1800

Online text service

Online group help services

Australia's young person mental health crisis hotline

24/7 services

Call service available at 1300 22 4636

Chat online service

Email service

Australia-wide emergency service


Available in rural areas

For emergency use only

Ability to dispatch police, ambulance and fire

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